Returns will only be accepted for merchandise found defective immediately upon receipt. Skull Crush Inc. will provide YOUR CHOICE of a replacement item (pending availability) or full refund on all non-firearm products found defective upon receipt. Skull Crush Inc. will not claim any responsibility for items damaged in shipping. For items damaged in shipping, Users need to file a claim with the carrier. If you receive a defective item, please immediately call the shop at (817) 565-4060 to request a return label.